Informed decisions.

Fair outcomes.

I highly recommend Isabelle Guertin – her expertise made a massive difference for my family. Following an extremely expensive incident in my house, I made a claim to my insurance company – the only claim I made in my life. For over two and a half years, the insurance dragged out the claim, did not reply to follow up emails nor calls in a timely fashion – sometimes, not replying at all. I staggered to follow ups to give the insurance firm plenty of time to reply – it made no difference. At one point, the insurance firm even cancelled my claim, sending me a letter during a Canada Post strike that I only received months later. They wound up re-opening my file when and then did not get back to me for months. I wound up hiring the services of Isabelle Guertin. After a brief call outlining the case, she told me her hourly rate and her estimate of how many hours it would take for her to work on my claim, representing my interests. It was a perfectly reasonable estimate. Within one week, she got results. The insurance company wrote a significant, 5 figure cheque to reimburse me for work done to rectify the incident. Her fixed consulting fee came to approx. 5% of the total reimbursement, and she manage to obtain results in one week that I was not able to get in 2.5 years. Next, she continued intervening and negotiating with the insurer for more work. They made an offer that I was ready to accept. However, she noticed that there were items that they should cover, resulting in an extra $10,000 payment, on top their initial offer, to fix/replace the items that were damaged. She is an insurance expert. She knows details about insurance that the average consumer, the average household, does not know. She is extremely professional, knowledgeable, ethical. She is very, very good at what she does – representing your interests on insurance claims. I highly recommend her.

I highly recommend Isabelle Guertin – her expertise made a massive difference for my family. Following an extremely expensive incident in my house, I made a claim to my insurance company – the only claim I made in my life. For over two and a half years, the insurance dragged out the claim, did not reply to follow up emails nor calls in a timely fashion – sometimes, not replying at all. I staggered to follow ups to give the insurance firm plenty of time to reply – it made no difference. At one point, the insurance firm even cancelled my claim, sending me a letter during a Canada Post strike that I only received months later. They wound up re-opening my file when and then did not get back to me for months. I wound up hiring the services of Isabelle Guertin. After a brief call outlining the case, she told me her hourly rate and her estimate of how many hours it would take for her to work on my claim, representing my interests. It was a perfectly reasonable estimate. Within one week, she got results. The insurance company wrote a significant, 5 figure cheque to reimburse me for work done to rectify the incident. Her fixed consulting fee came to approx. 5% of the total reimbursement, and she manage to obtain results in one week that I was not able to get in 2.5 years. Next, she continued intervening and negotiating with the insurer for more work. They made an offer that I was ready to accept. However, she noticed that there were items that they should cover, resulting in an extra $10,000 payment, on top their initial offer, to fix/replace the items that were damaged. She is an insurance expert. She knows details about insurance that the average consumer, the average household, does not know. She is extremely professional, knowledgeable, ethical. She is very, very good at what she does – representing your interests on insurance claims. I highly recommend her.